The school's attendance percentage aim is 100%, a reflection we think of the fact that Castle Hill Primary School children want to come to our school.

Absence Procedure

If you keep your child at home due to illness, it's important to phone the school office by 9am leaving their name and a reason. To leave a voice message select which campus you require, then press 2 for absences. Please continue to call each morning until your child returns to school (unless it's a long term illness/medical condition or the 48 hours required after vomiting).

If your child arrives after 9:15am they will be marked as unauthorised absence. When a child is absent from school and no notification has been received, we will telephone all contact numbers for that child, in the order notified by the parent, until we make contact with someone and obtain an explanation for the child’s absence. If the contact does not pick up we will leave a voicemail message where possible. If by 10am we have not managed to speak to any of the contacts provided, the Senior Leadership Team will make a decision about further action. This will range from making a record but no further action, to making a home visit to contacting the Police. It is therefore very important that you contact the school office and leave a message on each day of your child’s absence from school.

Medical Appointments

Wherever possible we would advise parents to schedule routine medical appointments outside the school day. If your child has a more severe medical condition that requires more lengthy and repeated appointments the following HCC guidance is followed: If absence is long-term or repeated, schools may request proof that your child is genuinely unwell and unable to attend school as this is a key part of their safeguarding duties. Keep copies of any appointment letters or medical reports.

School Day Times

Drop-off and Collection times can be found here:


Request to Authorise Absence from School Form

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